Knowledge Base


If your cell phone equipment is from any of these brands: Samsung, OPPO, OnePlus, Xiaomi, Motorola, Nokia, Vivo, Sony, itel, Tecno, or others, follow the configuration steps for the Android system.



To set up your email from your Android phone as IMAP, you need to follow these steps:


1.- Enter the settings of your cell phone.

2.- Click on Accounts and then on Add account

3.- You must choose Email Account



4.- Write your email

5.- Write your password

6.- You must choose the manual configuration

7.- Give touch in IMAP



8.- You must put a username; it can be your complete email.

9.- Here comes the password; if it does not appear, you can write it again.

10.- Where it indicates IMAP server, you must write the domain, for example,

11.- Type of security: none.

12.- In some cases, Port 587 appears.

13.- Touch next.

14.- SMTP server:

15.- Security type: none.

16.- Port: 25.

17.- Regarding the synchronization settings, you can choose your time.

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