Privacy Policy
Scope of Privacy Policy
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This Privacy Policy discloses the privacy and security practices of TecWeb, LLC, (Referred to in this Privacy Policy as “TecWeb”, “we”, “us”, “our”), and in connection with our website TecWeb.com, the Customer Portal, Dashboards (collectively, the “Website”), and online services provided by TecWeb linked to this Privacy Policy (collectively, the “Services”).
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Please read this Privacy Policy carefully. By visiting and using our Services, you agree that the use of these is governed by this Privacy Policy.
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TecWeb is committed to providing information to its customers and visitors about how we use certain information. This Privacy Policy describes the ways in which TecWeb collects, uses, manages and discloses information collected from our customers and visitors (collectively, "you" or "your") through the use of our Services, and Website.
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Our Privacy Policy supplements, but does not replace any other agreements or policies applicable to you, including our Terms of Service (TOS).
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This Privacy Policy applies to TecWeb.com website and any features related to our online or offline Services. It does not apply to TecWeb’s services that TecWeb’s customers may use on their own websites, to other companies’ or organizations’ to which we link or work with, or to companies that TecWeb does not own or control, even if such companies are contractors or business partners of TecWeb.
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This Privacy Policy also does not cover how TecWeb customers treat information collected through their websites.
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Prior to accessing our Website or using our Services, please ensure that you have fully read and understood this Privacy Policy.
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TecWeb Services are not directed at individuals under the age of 16, and we do not knowingly collect Personal Information from children under 16, if you become aware that your child has provided us with Personal Information, without your consent, then please contact us via email at legal@tecweb.com so that we can take steps to remove such information and terminate any account or Service your child has created with us.
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If you want to request the data we have collected about your Personal Information, please send an email to privacy@tecweb.com
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For more detailed information, you may find our “Help Center” where you will be able to find answers to our most frequently asked questions, as well as users’ guides of how to manage your Customer Portal.
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If you have any inquiries about this Privacy Policy, please contact us at privacy@tecweb.com
Information We Collect
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We collect Personal Information about you when you voluntarily submit information directly to us while using the Services, when you access our Website, when you register an account, fill in a form, correspond with our customer service team via Website, phone, email, WhatsApp or otherwise, subscribe to our mailing lists, newsletters or other forms of marketing communications, respond to survey, submit a data correction request, or apply for a job.
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The information we collect includes information relating to identified or identifiable natural persons. All the information we collect, such as but not limited to, include the following: contact data, including your first and last name, phone number, email address, postal address; login credentials to access your Customer Portal; billing information; content data, including the information of the messages you send to our customer service team; resume data, including data necessary to analyze and consider you for a job opening. Additionally, we use payment processes to collect and process payment data, including your payment card information and security code.
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You may choose to voluntarily submit other information to us through the Services that we do not request, and in such instances, you are solely responsible for such information.
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We automatically collect information about your computer, tablet or mobile device, and how your device interacts with our Services, and Website. The information we automatically collect, including in the last 12 months, and the methods by which we may collect such information, consist of: cookies, web beacons, embedded scripts, log file information, location data, language data, user agent strings. We analyze the data and evaluate the performance of the Website, our system, features, processes and server response time with your device.
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We may link or combine the Personal Information we collect about you and the information we collect automatically. This allows us to provide you with a personalized experience regardless of how you interact with us.
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TecWeb may receive information about you or your company from other external sources. We may combine the information we receive from third parties with information we collect through the Services or Website. TecWeb will treat the combined information in accordance with the practices described in this Privacy Policy. The categories of other sources from which we receive and have received information over the prior 12 months, include: our business partners, our customers, our resellers, available sources in the public domain or social media.
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We may anonymize and aggregate any of the Personal Information we collect, so that it does not directly identify you. Additionally, we may use any anonymized information for purposes that include testing our IT systems, data analysis, research, improving products or services. We may also share such anonymized information with others or third parties companies.
How We Use Information
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We collect and use information for our legitimate interests, for business and commercial purposes in accordance with the practices described in this Privacy Policy. Our business purposes for collecting and using the information, include:
  • Providing, improving or enhancing our Services.
  • Communicating with individuals who do business with TecWeb or who have expressed an interest in the Services.
  • Measure user interests and traffic patterns.
  • For marketing and advertising tailored to your interests in our Services.
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From time to time we may contact you with relevant information about our Services. Most of the communication will be sent by email. Additionally, for some messages, we may use Personal Information we collect about you to help us determine the most relevant information to share with you.
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If you apply for a job through the Website, we may ask you to provide certain self-identifying information in compliance with applicable federal, state, and local laws and regulations. Providing self-identifying information is voluntary, but if you do provide it to us, we may submit it to federal, state, and local regulatory agencies for business-related purposes.
How We Share Information
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We may provide your Personal Information to our service providers, contractors, business partners, and advertisers, for the purpose of delivering Services to you as well as for purposes related to Services administration or operation, including conducting analytics, sales tax compliance, survey delivery, data protection and security, payment processors, and marketing in social media.
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When sharing information for the purpose of providing you with the Services you request, we will share your information only as necessary for the service provider working on TecWeb’s behalf to complete their tasks, while ensuring appropriate measures are taken to protect the privacy of your information we transfer.
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Third parties will not be authorized by us to process Personal Information in any other way.
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We may share your Personal Information to companies within our corporate family, for marketing or administration purposes.
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In the event that we sell or buy any business or asset regardless of industry, location, or region we may share your Personal Information and/or your employment data with potential sellers or buyers.
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If we sell, purchase, merge, are acquired or partner with other companies or business, or sell some or all of our assets, your Personal Information may be among the transferred assets.
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We may share your information with vendors and other parties to provide you with tailored advertisements, to measure and improve our advertising effectiveness.
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When registering a domain name with us, we will share your Personal Information to the extent necessary to comply with ICANN regulations and policies, as well as publishing that information as required by ICANN in the public WHOIS database or with any other party demonstrating a legally legitimate interest in such information.
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We reserve the right to disclose your information to appropriate third parties regardless their location, if we are required to do so by law or we believe that such action is necessary in order to (1) protect the company’s rights and property; (2) comply with a legal process such a search warrant, subpoena, or court order; (3) investigate reports of fraud occurring through our customers’ emails and website; (4) protect against misuse, threat or unauthorized use of the Website or Services; (5) respond emergencies, such as when we believe someone’s physical safety is at risk. TecWeb may be required to disclose information in a life-threatening emergency or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Your Rights and Choices
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If you are a registered customer of the Services, you can make changes to your account information by logging into the Website Customer Portal and modifying your preferences.
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Opt-Out of email communications - If you do not wish to receive email notifications from TecWeb, you may opt-out any time by contacting us at unsubscribe@tecweb.com with your request.

In addition, certain email communications contain a clear “Unsubscribe” link allowing you to withdraw your permission for future mailings. Please note that we reserve the right to keep sending you certain communication emails relating to your account or use of the Services, and these messages may be unaffected even if you opt-out from marketing communications.
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Request that we delete your Personal Information - Customers will need to fill out a request by logging in the Website Customer Portal. For all non-customers will need to send a request via email at privacy@tecweb.com
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We may retain and continue to use Personal Information as permitted by this Privacy Policy and applicable law, including but not limited to complete a transaction you have requested or fulfil our contractual obligations to you and to detect security incidents, fraud or illegal activity.
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Blocking or deleting cookies - you can manually delete cookies, which are normally located in your temporary Internet Browser folder or cookie folder. You may also reset the preferences in your web browser to notify you when you have received a cookie or to refuse to accept cookies.

Deleting or blocking cookies will prohibit (1) your ability to navigate in the Website in the best possible way, (2) your ability to make online purchases or payments on the Services you currently have and (3) your ability to login with a username and password to the Website Customer Portal, and may also affect other functionality.
How We Protect and Retain Data
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TecWeb employs various security techniques and measures to prevent the loss, misuse, alteration, or unauthorized disclosure of information under our control. We utilize security measures, including but not limited to various physical, electronic, and administrative procedures, to secure all the information and services of our customers. As an additional method to protect the information of our customers, every internal process carried out on any of our websites, platforms, or mobile applications is performed using the "Secure Sockets Layer" SSL encryption technology.
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We retain your personal and business information only for as long as necessary to provide you with our Services and thereafter for various legal or business purposes, this includes retention periods:
  • 5.02.01 - Required by law, contract, or similar obligations applicable to our business operations.
  • 5.02.02 - To preserve, resolve, defend, or enforce our legal and/or contractual rights.
  • 5.02.03 - Necessary to maintain proper and accurate business and financial records.
Changes and Notices
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Privacy Policy changes - We may update this Privacy Policy any time, in response to changing business circumstances and legal developments. If no updates have been made to this Privacy Policy for twelve months, it is automatically reviewed. If there are changes or updates to this Privacy Policy or in how we use your information, we will prominently post such changes prior to implementing the change.

Changes to this Privacy Policy are effective when they are posted on this page. We encourage you to periodically review this Privacy Policy to be informed of how we are collecting and using your information.
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Notice to you - If we need to provide or contact you with information about something, whether for legal, marketing, business or administration related purposes, we will select what we believe is the best way to get in contact with you. We usually do this by email, phone or WhatsApp, as well as contacting the email address provided to us by you.