0.01 -In TecWeb, we care about protecting the personal information of each of our customers and visitors who use our websites, mobile applications, products, or services. We are a leading digital company with over 20 years of experience supporting our customers in establishing and developing their presence on the internet.
0.03 -All personal and work information that we collect is used for the sole purpose of being able to offer our products and services with a higher level of advisory and technical support.
What information do we collect, how do we collect it, and why?
1.01 -We collect the following information when you provide it to us freely and voluntarily, through various means, sites, methods, situations, and/or channels regardless of your location:
Legal and billing address.
Mobile phone number.
Billing, card, and payment information.
Candidate information (for job applicants).
Candidate information (for affiliate applicants).
Company information (for supplier applicants).
Other data collected that may directly or indirectly identify you.
1.02 -Cookies and similar technologies that we use and apply on our websites, online platforms, and mobile applications, among others, allow us to track your browsing behavior, as well as the pages (sections) and content you view regarding our products and services that are of interest to you.
1.03 -The data we collect is from each of your interactions you make with the functions and sections within our websites, platforms, and mobile applications, with our own functions or with third-party functions, such as social network plugins, Internet Protocol (IP) address - which is useful for determining the currency in which our web plans, digital products, and services will be presented based on your location region -, browser settings (language) - which is very useful for determining your preferred language -, operating system being used, application identifiers, unique device identifiers, and error data.
1.04 -These technologies automatically collect data so that we can evaluate the performance of the website and provide constant improvements in our systems, functions, and processes, creation and maintenance of metadata, log files, and server response times with your connection.
1.05 -We collect your personal and/or work information partially or in full when:
You create a free account on our website or mobile app, or purchase any of our web plans, products, or digital services that we offer and develop.
You complete contact forms, or sign up to receive newsletters, news, and promotions.
You request assistance through our live chat or by phone.
You participate and register in promotional or informative contests and/or surveys.
You register your data and apply for one of our available job openings.
You register your data and apply to our affiliate network.
You register your data and apply your company to our supplier network.
1.06 -TecWeb may receive personal and/or work data or supplementary information about you or your company from other external sources or other sources of origin, for example public databases, chamber of commerce, social media platforms, or through third parties from whom we have acquired databases or supplementary information which will be combined with the current information we already have about you and your company, allowing us to maintain accurate records and provide you with better service and higher quality care.
1.07 -We may share your personal and/or work information with affiliated companies within our corporate family, with third parties we have partnered with, and with trusted independent service providers as necessary for them to provide services on our behalf, such as:
Security, management, and data protection.
Technical assistance and related services.
Credit or debit card payment processing.
Organization of contests or surveys.
Customer demographic data for graphical reports.
Generation and creation of advertising in various media or regions.
1.07.01 -In the event that we sell or buy any business or asset regardless of its industry, location or region (whether as a result of a liquidation, bankruptcy or otherwise), we will share your personal and/or work data with the potential seller or buyer of such business or asset.
1.07.02 -If we sell, buy, merge, are acquired by, or partner with other companies or businesses, or sell some or all of our assets, your information may be among the transferred assets.
1.08 -In case of legal, regulatory, and law enforcement requests, we may disclose or share your information with the government, its officials, or private entities in charge of enforcing the law in the country where it is requested if, at our discretion, we consider it necessary or appropriate to respond to claims and legal processes such as subpoenas in order to protect our property and rights or the property and rights of third parties, to protect the security and order of the public or any person, or to prevent or stop activities we consider illegal or unethical.
1.09 -When you register a domain name with us, we will share your information as necessary to comply with any rule, regulation, and policy of ICANN, the registry, or ccTLD as well as the publication of that information as required by ICANN in the public WHOIS database or with any other third party that demonstrates a legally legitimate interest in such information.
How do we protect, store, and retain your data?
2.01 -TecWeb uses various security techniques in measures to prevent the loss, misuse, alteration, or unauthorized disclosure of information under our control. We use security measures, including but not limited to various physical, electronic, and administrative procedures to secure the information and service of each of our customers.
2.02 -As an additional method to protect the information of our customers, any internal process carried out on our websites, platforms, or mobile applications is performed using the "Secure Sockets Layer" SSL encryption technology.
2.03 -We retain your personal and/or work information only for as long as necessary to provide you with our digital products and services and thereafter for various legal or business purposes, this includes retention periods:
2.03.01 -Required by law, contract, or similar obligations applicable to our business operations.
2.03.02 -To preserve, resolve, defend, or enforce our legal and/or contractual rights.
2.03.03 -Necessary to maintain proper and accurate business and financial records.
2.04 -If you have any questions or comments about our security systems or processes for retaining your personal information, please write to email@example.com and we will be happy to assist you.