In TecWeb, we care about protecting the personal information of each of our customers and visitors who use our websites, mobile applications, products, or services. We are a leading digital company with over 20 years of experience supporting our customers in establishing and developing their presence on the internet.

Our privacy policy explains how we collect your information and how we use it. Additionally, our website has a "Help Center" where you can find answers to the most frequently asked questions you may have, as well as instructions on how to manage your account and personal data.

All personal and work information that we collect is used for the sole purpose of being able to offer our products and services with a higher level of advisory and technical support.

TecWeb reserves the right to make modifications in whole or in part to this privacy policy.

If you have any doubts or comments about our practices for using your personal and/or work information or about this privacy policy, please write to us at privacy@tecweb.com and we will be happy to assist you.

We collect the following information when you provide it to us freely and voluntarily, through various means, sites, methods, situations, and/or channels regardless of your location:

Cookies and similar technologies that we use and apply on our websites, online platforms, and mobile applications, among others, allow us to track your browsing behavior, as well as the pages (sections) and content you view regarding our products and services that are of interest to you.

The data we collect is from each of your interactions you make with the functions and sections within our websites, platforms, and mobile applications, with our own functions or with third-party functions, such as social network plugins, Internet Protocol (IP) address - which is useful for determining the currency in which our web plans, digital products, and services will be presented based on your location region -, browser settings (language) - which is very useful for determining your preferred language -, operating system being used, application identifiers, unique device identifiers, and error data.

These technologies automatically collect data so that we can evaluate the performance of the website and provide constant improvements in our systems, functions, and processes, creation and maintenance of metadata, log files, and server response times with your connection.

We collect your personal and/or work information partially or in full when:

TecWeb may receive personal and/or work data or supplementary information about you or your company from other external sources or other sources of origin, for example public databases, chamber of commerce, social media platforms, or through third parties from whom we have acquired databases or supplementary information which will be combined with the current information we already have about you and your company, allowing us to maintain accurate records and provide you with better service and higher quality care.

We may share your personal and/or work information with affiliated companies within our corporate family, with third parties we have partnered with, and with trusted independent service providers as necessary for them to provide services on our behalf, such as:

In case of legal, regulatory, and law enforcement requests, we may disclose or share your information with the government, its officials, or private entities in charge of enforcing the law in the country where it is requested if, at our discretion, we consider it necessary or appropriate to respond to claims and legal processes such as subpoenas in order to protect our property and rights or the property and rights of third parties, to protect the security and order of the public or any person, or to prevent or stop activities we consider illegal or unethical.

When you register a domain name with us, we will share your information as necessary to comply with any rule, regulation, and policy of ICANN, the registry, or ccTLD as well as the publication of that information as required by ICANN in the public WHOIS database or with any other third party that demonstrates a legally legitimate interest in such information.

TecWeb uses various security techniques in measures to prevent the loss, misuse, alteration, or unauthorized disclosure of information under our control. We use security measures, including but not limited to various physical, electronic, and administrative procedures to secure the information and service of each of our customers.

As an additional method to protect the information of our customers, any internal process carried out on our websites, platforms, or mobile applications is performed using the "Secure Sockets Layer" SSL encryption technology.

We retain your personal and/or work information only for as long as necessary to provide you with our digital products and services and thereafter for various legal or business purposes, this includes retention periods:

If you have any questions or comments about our security systems or processes for retaining your personal information, please write to security@tecweb.com and we will be happy to assist you.